FAQ - Installation/Update/Upgrade

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FAQ - Installation/Update/Upgrade

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Does SpecView work with Win95/98/NT/2000/Me/XP?

 - Yes, this is detailed in Minimum Requirements, however SpecView does not work with Windows CE, which is a reduced version of Windows used in Windows embedded devices.

Do I need to send the dongle back in order to get it upgraded to to add further options, (such as adding the Strategy Controller option)?

- No, once you have decided to upgrade the dongle, and have raised a purchase order

- Use the Registration Info menu command from the Help menu

- Click Enable Further Options.

- Write the Step 1 code, which is generated, on to the order and fax it to your SpecView distributor.

- They will then give you the Step 2 code(s) by voice/fax/email to complete the upgrade.

Will either updating to a new version of SpecView, or upgrading to add further SpecView options to the dongle, affect my existing Projects?

- Both updating the version of SpecView software & upgrading the dongle add further options, preserves existing Projects.

- However, as with all computer files, taking regular backups is a good idea.

- To do this use the Archive button on the Projects Found dialog to save an entire Project.

Can I copy SpecView to another PC & how can this be done?

- Yes, it may be copied freely because, without a dongle connected, it will only operate in Runtime Mode for 10 minutes, or as a Remote. Dongles are not limited to a specific PC and can be transferred.

- In order to copy SpecView together with your Project and Log Files, follow the steps below:

oFirst Install SpecView (preferably using the latest version) either from the CD or via download.
oThen use SpecView's Archive to create a backup file of the Project's sub-folder (this folder contains data only, no software)  which is within SpecView's installation folder (usually C:\SV3).
oCopy this file to the new PC which has had the latest version of SpecView installed and use SpecView's Restore to install the data.

If the existing version of SpecView was the 16-bit version then read SpecView Upgrading from a previous version

During installation I get an error about DCOM.

- There is a file which SpecView needs which doesn't exist in early versions of Windows 95, 98 or Me. During the installation process it will install DCOM95 or DCOM98 appropriately. This file is needed for SpecView's OPC functionality, and because part of the OPC functionality is built-in to the base product, the file is required even if SpecView's OPC option isn't being used.